Testimonials

Van Nutt Executive Director - Middleton Chamber of Commerce I have had the pleasure of working with John Russell, principal of The Business Source, for over a decade. We have served together in Middleton Chamber of Commerce leadership capacities, on multiple... Click here for the rest of the testimonial

Diane Walder Director of Communications - Badger State Games On behalf of the Wisconsin Sports Development Corporation, I want to thank you again for your outstanding work in developing the Badger State Games billboard campaign. I approached you... Click here for the rest of the testimonial

Chuck Mefford Creative, energetic, experienced and most of all someone you can trust your business with. John is a "get it done" kind of guy who...Click here for the rest of the testimonial

Kim Pratt John has a keen eye for a customer's needs and has a direct detailed plan to reach each goal. I've seen John diagnose a problem for a client, create a detailed game plan and work that plan with tremendous results...Click here for the rest of the testimonial

Mary Claire Lanser Lanser Public Affairs - On behalf of United Ethanol LLC My firm manages public affairs for many clients in rural communities, including United Cooperative. We have been involved with securing... Click here for the rest of the testimonial

Marv Holewinski WeatherTime Radio Network I am writing this letter in reference to John Russell. For nearly 30 years, our weather consulting company has been providing radio stations throughout the Midwest, with customized, on-air, weather reports... Click here for the rest of the testimonial

Jennifer Walker John Russell is an expert when it comes to developing relationships with his clients and understanding their needs. He also makes sure that he is a dependable resource when it comes to Sales Strategies and understanding your own clients better. John has taught me...Click here for the rest of the testimonial

Kevin Patrick Before I was promoted to Sales Training Coach, I worked as a Sales Consultant directly for John, John is one of the most employee-focused managers for whom I've ever worked. By employee-focused, I don't mean "micro-manager". John's focus was...Click here for the rest of the testimonial

Bob Morris I've personally known John for over 20 years. He was one of my best students at the University of Wisconsin-Whitewater. Since that time I have been impressed by John's career growth and development. If you want to improve your sales, raise your level of awareness in the marketplace, or align your communications to...Click here for the rest of the testimonial

Kurt Sipple President - Applied Tech John has been instrumental in helping us develop our sales process. He is a master at facilitating a thought-provoking and motivational discussion. His breadth of experience and no-nonsense approach... Click here for the rest of the testimonial

Sue Estes John worked with me as a personal sales coach and provided input on our sales communications. John is an "outside the box" thinker and provides solutions to convey powerful messages that focus on individual client needs. We don't take a "cookie cutter" approach...Click here for the rest of the testimonial

Terry Healy-Lemke Manager Search and Placement - Celerity Staffing Solutions It has been an absolute pleasure working with you. Your approach to Sales Training is very refreshing, motivating, and produces excellent results. Thank you very much for all of your wonderful ideas...Click here for the rest of the testimonial

Jim Scheuerman I first had the privilege of meeting John at Dream Kitchens. Through this association, I began to realize that John was the real deal and his words were always followed up by action. There was no smoke and mirrors. When you work with John...Click here for the rest of the testimonial

Customer Relationship Management

Our experience tells us that CRM is an often misunderstood application.

Is CRM...

  • Software?
  • A system for capturing customer information?
  • A system inside your company for strengthening past, current and future customer relationships?
  • A way to encourage customer loyalty?
  • A process through which you can increase sales?

The answer...

CRM is a process and strategy to ensure that your company is providing the best possible products, services and solutions to exceed your customer expectations so you can work towards a "customer for life" culture across all fronts inside and outside your business.

We'll help you determine which approach to CRM will work best for you and your customers.

Single Source Solutions!

One firm, one team of experts, experienced in working together for you and your customers.

Call John at 608-445-7462 or to schedule a time to talk.